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2.1

We recently purchased a dining table that came with 4 chairs, and a large bench. When we purchased this item at the Kitchener store the sales rep said that we would only need to assemble the bench.

We received our dining set in 5 BOXES. Not quite what we were expecting after spending $2,500. A bench, 4 chairs and the table ALL had to be assembled. When I called the Kitchener store where we made our purchase the girl whom answered the phone, Erica was her name, kept saying to me that assembly required was on my bill. I pointed out that you get your bill only after you have purchased item.

Worst thing is I wanted to speak with the manager, and when she finally got on the phone she PROMISED she would call back....still waiting for that call.

If I wanted to assemble my furniture I would have shopped at Ikea, at least when you shop there you know you have to build everything.

Assembly required should be noted on all applicable products so that customer know ahead of time prior to receiving their bill.

Location: 1138 Victoria St N, Kitchener, ON N2B 3C9, Canada

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