Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
1 comment

Update by user Jun 15, 2015

I also forgot to mention that the seams are comming out and the frame on the sofa and love seat are bent.

I'm just soo dissapointed !

Original review posted by user Jun 15, 2015


I bought my sofa,love seat and chair in February 2013 and had to send them back about 5 times already to get "repaired" as they continuously keep cracking EXTENSIVELY.

They refuse to give my money back, refuse to send me a new set of the same couches, refuse to give me a different couch set if I don't pay the difference ( even though they should be reimbursing me for putting me through so much *** in such little time ) .

I have a family of 6 and cannot send one couch at a time , or all my couches at the same time to get fixed ONCE AGAIN. I also take great care of my furniture.

I will be contacting a lawyer to file a lawsuit .

Such a terrible company to buy furniture or appliances from which such bad customer service that doesn't even call you back even if you leave multiple voice mail messages!!!

Angry20132015 wrote the review because of bad quality at Bad Boy Furniture and attached a photo. Reviewer claimed that he or she wants Bad Boy Furniture to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Bad Boy Furniture and bad boy furniture customer care for you to read. This information may help you with your purchase decision.

Had an Experience with Bad Boy Furniture?

Write a review


Terms of Service
Post Comment
Toronto, Ontario, Canada #998102

Hello, we're sorry to hear about this. Please email our team with your order number at

You May Also Like

Bad Boy Furniture - Sofa Latch Review from Barrie, Ontario Bad Boy Furniture "Have been trying to get a broken sofa latch replaced for about 6 weeks with no luck...customer service not buy from this company..." Read more Bad Boy Furniture - Crappy Livingroom Sofa And Recliner Bad Boy Furniture "We Bought Bonded Leather Sofa And Matching Recliner From Bad Boy In Barrie In Dec 2013 Abd 4 Yrs Later It Has Peeled And Flaked And A Spring Is Broken..." Read more Bad Boy Furniture - Reclining couch set Bad Boy Furniture "I purchase a reclining couch set last march. I bought the 5 year warranty and have called and complained about the material wearing down (11 months old) I have called..." Read more Bad Boy Furniture - Sofa Review from Mountain View, California Bad Boy Furniture "After months of fighting with bad boys and their customer service , I got my cushion back from them. It was repaired. But it's happening again only a month and..." Read more Mr Appliance - The WORST service experience ever! Mr Appliance "After Irma we had a power outage for 36 hours. Then our KitchenAid fridge showed " Sabbath on" and we could not get out of it. I called "Mr Appliance"....TROY..." Read more Tbdress - Dishonest Company Tbdress "We bought a dress for my daughter a week ago and it did not fit. We contacted customer service and the agents name was Hugh. He told us they could..." Read more Reebok Dealer Reebok " - Internet Reebok supplier Asanadealers, took an order from me for Reebok Crossfit Nanos 6.0 shoes over the internet which were paid for in advance. They sent me a..." Read more Sonic - Absolutely terrible Sonic "Some girl with short blonde hair was taking my order and she had an attitude problem and she got mad because I said I wanted marinara sauce with my tatertots..." Read more