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2.0

Do not shop at Bad Boy! Do not even go into the store.

Nothing is worth it; not the price, not the item you buy, not the payment plan, nothing. We bought a few pieces of furniture including 2 tables. One table was damaged when we opened the box. When they brought the replacement, they brought the wrong one - twice!

I called customer service. They don't really believe in the idea of customer service. I left messages, asked to speak with a manager (they actually said they don't have a customer service manager; I believe it!), etc. The person on the phone would record my message, promise to pass it along, and no one would call back.

And when I called back, they had no record of the call or issue.

When I finally spoke with someone who claimed to be a manager, her customer service was worse than anyone else I had spoken to. She was rude, unhelpful, didn't care about the issue, and had no desire to resolve it.

Reason of review: Poor customer service.

Bad Boy Furniture Cons: Cutomer service.

Location: 1119 Kennedy Rd, Scarborough, ON M1P 2K8, Canada

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Lastmans_BadBoy

Hello - we are very sorry to hear about your experience. Please contact us at socialmedia@nooobody.com so we can contact you about your complaint.

Please quote review #999058 and add your sales bill number so we can assist you. Thank you.

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