Bad Boy Furniture should just be called BAD!
Do not shop at Bad Boy! Do not even go into the store.
Nothing is worth it; not the price, not the item you buy, not the payment plan, nothing. We bought a few pieces of furniture including 2 tables. One table was damaged when we opened the box. When they brought the replacement, they brought the wrong one - twice!
I called customer service. They don't really believe in the idea of customer service. I left messages, asked to speak with a manager (they actually said they don't have a customer service manager; I believe it!), etc. The person on the phone would record my message, promise to pass it along, and no one would call back.
And when I called back, they had no record of the call or issue.
When I finally spoke with someone who claimed to be a manager, her customer service was worse than anyone else I had spoken to. She was rude, unhelpful, didn't care about the issue, and had no desire to resolve it.
Reason of review: Poor customer service.
Bad Boy Furniture Cons: Cutomer service.
Location: 1119 Kennedy Rd, Scarborough, ON M1P 2K8, Canada
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