I bought a dining set from Bad Boy today. Ten minutes after paying I tried to change my mind but they wouldn't cancel the order for me.
The credit card hadn't even gone through yet and they still wouldn't help me. I spoke to Singh (who turned away without even saying a word), 2 managers (Elmo and Paul) and I even spoke to Mel Lastman's son (who happened to be sitting there. He just referred me back to the manager Paul and disappeared into a back room). Nobody wanted to help me.
Instead, I was told that "All Sales are Final".
I was hoping they would do the "right and decent" thing since 10 minutes is not enough time to even write up a purchase order but nobody at Bad Boy cares. They have your money and that's all they want from you. Way to make money Mr.
The way this store operates is a disgrace. Everyone who I spoke to should be ashamed of themselves.
Monetary Loss: $1000.