Update added by user Jun 15, 2015
I also forgot to mention that the seams are comming out and the frame on the sofa and love seat are bent.
I'm just soo dissapointed !
Original review posted by user Jun 15, 2015
HORRIBLE SERVICE .
I bought my sofa,love seat and chair in February 2013 and had to send them back about 5 times already to get "repaired" as they continuously keep cracking EXTENSIVELY.
They refuse to give my money back, refuse to send me a new set of the same couches, refuse to give me a different couch set if I don't pay the difference ( even though they should be reimbursing me for putting me through so much *** in such little time ) .
I have a family of 6 and cannot send one couch at a time , or all my couches at the same time to get fixed ONCE AGAIN. I also take great care of my furniture.
I will be contacting a lawyer to file a lawsuit .
Such a terrible company to buy furniture or appliances from which such bad customer service that doesn't even call you back even if you leave multiple voice mail messages!!!
More Review Details
|Value for money|
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
|Style and Design|
|Product or Service Quality|
|Advertised vs Delivered|
- Reason of review:
- Bad quality
- Product or service
- Leather Sofa
- Review category
- Furniture and Decor
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