Latest review first
walked in and was immediately accosted by one of the 20 or so salesman on the floor doing nothing in an empty store. was brough to various items that were of sub par quality. one of the other salesmen that were sitting at a dinner table suite with 4 other idle salesmen...Read more
We purchased a sofa and loveseat along with their solid gold protection plan. Last year August we contacted them about a repair. All the cushions underneath were ripped along with the decking. The girl said no problem and the picked up one at a time so we wouldn't be...Read more
I ordered a table and chair set on Cyber Monday online from Bad Boys hoping to have a table for Christmas. I thought that there would be no problems as there was no notification of stock issues. After ordering online and paying, I waited. After about two weeks I...Read more
Wow, Were should I begin? Let me start by, if you are considering buying furniture from Bad Boy or another store, do your self a favor and go to any other store but Bad Boy's.. you will save yourself allot of grieve and stress NOT dealing with this company. There...Read more
Bought a fridge, and bedroom set with mattress from this horrible company. The following were delivered damaged: Dresser - visible wood chip + mirror trim on both corners are cracked + bottom drawer is broken Chest - mirror trim on both bottom corners are cracked...Read more
Bad Boy Furniture in Toronto, Ontario - Can not cancel an order - even if they haven't shipped the product.
I placed an online order for a couch. I didn't see anything about all sales are final, but must have missed it in the small print. I called to cancel the order before it was shipped and was told they couldn't do anything. Tried a few routes (online email, corporate HQ, even went into the store) but all had the same policy. One person said we could get a store credit but then when I tried to get it they told me I couldn't. Very disappointed, It's too bad, the prices are great but the service just isn't there. Moving forward, I'll be taking my business to The Brick.
I am very disappointed with the Bad Boys organization. When I purchased the Washer & Dryer from you 3 weeks ago from the Sales person Mr. Mohammed he said I would be able to arrange the delivery day and time in order to facilitate my schedule. Now I am informed that I...Read more
I didn't like
- Delivery worse customer service
- Ridiculous delivery policy
- Terrible customer service and
Bad Boy Furniture - Delivery
I bought a bedroom set they told me it would take two weeks to come and I waited for two months I'm actually getting the delivery today I hope everything is okay two months to get a bedroom set. I've been sleeping in a air mattress for 2 months this is the worst furniture store at doubt in my whole life and this customer service not the greatest
Bad Boy Furniture in Toronto, Ontario - Couch
Went to get a couch that was on sale and we were told that no stock we will have to wait till end of January so we left went to Leon’s they had stock this year it will be delivered on Sunday they didn’t try to sell me something more expensive that they had in stock
Bad Boy Furniture in London, Ontario - Baaaaaad，customer service never see
I bought a bedroom set and a microwave on September. I did not receive the microwave about 2 month, on November 23 I walk in the store and ask about it, the shiiit manager said need more couple days, I told him I do not wanna the microwave any more because I could bought it anywhere, the manager said no really rudely. I did not make any damage so I say I can exchange it to credit to buy other things? At that time , manager said yes , so I bought a sofa set and paid the balance. What fuuuuuu thing is 2weeks late they told me the microwave is here and I could not get my sofa set unless I pay the microwave. And we went to the store the manager said he never give us credit. And point my wife’s nose and yelled
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