Bad Boy Furniture Reviews

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Bad Boy Furniture - More than 4 months waiting for delivery of bedroom set.
Update by user Jan 15, 2021

As of today January 15, 2021 nothing changed. I've opened dispute via Paypal and waiting for refund. I want to cut off all ties with liars from Bad Boy Furniture, forget about this nightmare of dealing with Bad Boy Furniture and order missing parts from other store.My...

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Featured
ID
#2338513 Review #2338513 is a subjective opinion of poster.
Location
North York, Ontario
Product
Ashley Furniture Bed
Cons
  • No customer service
  • Neglect customers
  • Lying to customers regarding delivery date
Loss
$1979
Preferred solution
Deliver product or service ordered
Most helpful review
New Reviewer
Bad Boy Furniture - RISKY AND NOT TRUSTWORTHY PLACE
Bad Boy Furniture - RISKY AND NOT TRUSTWORTHY PLACE
Bad Boy Furniture - RISKY AND NOT TRUSTWORTHY PLACE
Bad Boy Furniture - RISKY AND NOT TRUSTWORTHY PLACE
Bad Boy Furniture - RISKY AND NOT TRUSTWORTHY PLACE
Bad Boy Furniture - RISKY AND NOT TRUSTWORTHY PLACE
Hi there, Its been highly disappointing to say that the service I received from badboy is the worst experience I ever had in my life. Just a month ago I bought my first home of my life and I was so excited to buy all the basic furniture I need in my new house. All my...
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6 comments
#1812074

Do not ever buy anything from Bad Boy, total ripoff!!

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ID
#1532985 Review #1532985 is a subjective opinion of poster.
Location
Burlington, Ontario
Cons
  • Products
Reason of review
Damaged or defective
Loss
$6000
Preferred solution
Full refund
New Reviewer

Absence of delivery reimbursement

Its been 7 weeks and still no refund, despite several phone calls and emails. Horrible delivery process
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ID
#2689506 Review #2689506 is a subjective opinion of poster.
Location
Mississauga, Ontario
Loss
$40
Preferred solution
Full refund
New Reviewer

Absence of delivery reimbursement

Its been 7 weeks and still no refund after several phone calls and emails. Horrible delivery process.
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ID
#2689504 Review #2689504 is a subjective opinion of poster.

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New Reviewer

Very bad service after you buy and receive - no help - don't do it.

I bought a new dresser. Waited extra long to arrive, due to covid. It finally arrived. All my clothes are in boxed to be moved. It came and it was BROKEN (track on bottom drawer was not on and no screws to attach). Which would be fine but the customer service to fix or replace, after TEN DAYS, has still NOT ANSWERED ME. My clothes are still in boxes, waiting. This is not helpful and I would never buy from here, again. What the heck kind of customer service is this?

User's recommendation: Think twice before you purchase and spend your money.

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ID
#2655464 Review #2655464 is a subjective opinion of poster.
Cons
  • Will not help with broken new furniture
Loss
$1
Preferred solution
Full refund

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Delivery time

I ordered a new fridge 24 days ago. Where is it. If you don't have one I would be happy to purchase another one if it could be delivered promptly. Please reply to this e-mail. Thank you.

User's recommendation: Shop elsewhere.

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1 comment
#2037144

Huh! We ordered a fridge in February and are still waiting for it. They won't return calls.

ID
#2638956 Review #2638956 is a subjective opinion of poster.
Cons
  • Terrible customer service
Preferred solution
Deliver product or service ordered
New Reviewer

Hijacked Money for 7 moths already!!!!!

SadDO NOT GO TO THIS STORE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DO NOT DEAL WITH BAD BOY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NO BAD BOY - NO PROBLEM AND HEADACHE !!!!!!!!!!!!!!!!!!!!!!!!!!!! Absolutely Bad store as named Bad Boy, They do not have product and refuse to refund money already for 6 months, just hijacked money for no reason, Every time saying in 2 months would be delivery, Worst store in Ottawa , I would put 0 stars rating if it's possible,Hijacked money for

User's recommendation: DO NOT GO TO THIS STORE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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ID
#2627301 Review #2627301 is a subjective opinion of poster.
Location
Ottawa, Ontario
Loss
$2000
Preferred solution
Full refund
You can't trust Bad Boys Furniture store in Barrie, Ontario. I wish I could give them zero stars. They are very dishonest, just lie, lie, lie and nothing else. They will take your money and make you wait as long as you can, the same thing happened to many people...
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ID
#2621487 Review #2621487 is a subjective opinion of poster.

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New Reviewer

Lousy service

I am now on the eight day with no response from badboy. They said a rep would get in touch with me. They have got my money but I do not have my fridge. Their customer service is truly pathetic. They don't even rate 1 star.

User's recommendation: Go somewhere else.

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ID
#2603426 Review #2603426 is a subjective opinion of poster.
Location
Toronto, Ontario

Also pissed off

May 19th March 2021,ordered furniture on line, advertised 3 week delivery. Been 6 weeks and no furniture or delivery date. Money taken out bank account. Bad boy still advertising the same chesterfield online even thought none in stock. After reading complaints it appears to be Bad Boys business practice. No customer service unless I sent them email regarding delivery, they didn't reach out to me .

User's recommendation: if the furniture is not in store , don't buy it from Bad Boy, especially if you need it.

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ID
#2583591 Review #2583591 is a subjective opinion of poster.

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New Reviewer

Better business

Bad Boy Furniture - Better business
Please remove my comment I made a comment November 2020 Just playing a joke with Diddt Please remove my comment
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ID
#2578066 Review #2578066 is a subjective opinion of poster.
Location
Texas City, Texas
Loss
$373
Preferred solution
Please remove my public comment

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New Reviewer
Bad Boy Furniture - False and Misleading Advertising
With everything shut down, I needed a sofa and loveseat for a new apartment. Specifically looking for a set that was listed as "Available" with "Local Delivery". I found what appeared to be a decent set for a decent price on the Bad Boy web site. Purchased on May 5th...
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ID
#2550742 Review #2550742 is a subjective opinion of poster.
Cons
  • Neglect customers
  • Feeling cheated and ripped off
  • Have not issued refund
Loss
$2336
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Original review updated by user Apr 20, 2021
I ordered a kitchen set from here. Within 20 minutes I cancelled. Took them 2 days to get back to me to tell me they have ordered set and I could not cancel but they will give me a credit note instead. How is it they can charge me for something that is not expected...
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ID
#2512364 Review #2512364 is a subjective opinion of poster.
Cons
  • Follow up and resolution process
Loss
$452
Preferred solution
Full refund
New Reviewer
I purchased a headboard and mattress, this is a big purchase I'm not rich there was a lot of thought and saving that went into this purchase and I have had three back surgeries, so a good mattress was very important and a big long awaited purchase. I did not receive...
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ID
#2496863 Review #2496863 is a subjective opinion of poster.
Service
Bad Boy Furniture Deal
Pros
  • Sales guy day of purchase was great
Loss
$1500
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad customer service

Hi My name is Somaya Younis I bought a washer and a dryer in 2017 and I bought an extended warranty for them Now I have issues with the dryer I went to the store and submitted a request to get service to it but no one got reply and I talked to the store manager to help with it no response and not even reply or heard anything even I told them I can fixed and send you the receipt they said no and because of Covid 19 it will be taken another 4-6 weeks until someone comes to check the issue and another 10 months to be ready to use do you think this good response So why we buying and pay our money to get this service , I am so upset and disappointed with this service Thanks 519-854-****
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ID
#2491286 Review #2491286 is a subjective opinion of poster.
Loss
$4400
Preferred solution
Full refund
I ordered over $2,000 worth of furniture from Bad Boy Furniture in Mississauga. It arrived on Nov. 27, 2020 with only half the hardware to assemble the bed. I contacted them immediately. There staff was very rude, uncaring and unhelpful. To make a long story short, it...
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ID
#2478581 Review #2478581 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Very upset and angry

Since Oct 2020 I have been trying to get a properly working stove and now seems no-one is returning my calls. I am so pissed off but i am about to take this to the legal arena.
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ID
#2451968 Review #2451968 is a subjective opinion of poster.
Loss
$350
Preferred solution
FIX OR REPLACE MY STOVE

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