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Their leather couches didnt last even for one year . We purchased the solid gold warranty for 5 years .they send somebody who took pictures and ofcourse they said its not covered . Then I did research and found all people complains about the quality and that this...
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1.0
#1328760
Wife and I bought a Dining room set and furniture set at the Ancaster location July 21/18...with the WARRANTY..(What a joke that is) Did have both delivered the following day which was nice. The 2 guys (both blacks)..I am NOT RACIST...were rude and very vulgar plus...
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Anonymous
Angella

Never ever again!!! Purchased sofa ( Dundas East, Mississauga) under warranty (bull sheet) , It didn't feet nicely in my room. I couldn't return it. After 10 days of purchase ...

I didn't like
  • Overall experience
#1318455
My Mom is a senior who purchased a recliner and sofa at Bad Boy around 3 months ago. She purchased the extended warranty . After 1 month , the recliner broke. She called and was told that someone would call her . Well after several calls and speaking to the manager ....
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2.5
I didn't like
  • Feeling cheated and ripped off
  • Very poor customer service
#1312521
I bought a GE washing machine wed June 27th 2018. Got it home installed it... the following day I do my first load of laundry start machine go upstairs come down to put in dryer and my floor is flooded!!! I get my dad to check all the connections to make sure nothing...
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ArcticLobster
ArcticLobster

Wow, my mom is a senior and going through problems with her recliner that broke 1 month of owning . We are never going back to this store.

1.2
I didn't like
  • Scam
  • Warranty
  • Faulty product
#1299165
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Bad Boy Furniture - My mower switches suck, can't keep it running

My mower cost $ 5,500 dollar and the switch that engage the mowing deck went out the first year. I payed $45DOLLARS TO RENT A TRAILER TO TAKE IT TO.THE SHOP. NOW I MOWED ABOUT 30 MIN. CUT IT OFF AND NOW IT WONT START!! ,I TRIED EVERY THING THE SHOP TOLD ME TO TRY WITH.NO SUCCESS. IT UP FOR SALE IF ANYONE IS INTERESTE
#1296401
I bought a dining set with the extended warranty. Within weeks after purchasing the table the surface began to flake. Got in touch with Bad Boy, they sent someone to look at the item, I was then told that the wood had not been cured properly during manufacturing and...
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1.0
I didn't like
  • I feel like i have been scammed twice
#1295573
Bad Boy Furniture - Horrible customer service, horrible furniture
Bad Boy Furniture - Horrible customer service, horrible furniture
I have a sectional I purchached feb of last year. The middle cushion is warped and the springs are popped. They sent a tech out that not only agreed with me that the couch needs to be fixed he said it was very uncomfortable to sit on. He then wrote a report that the...
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1.0
#1283320
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Bad Boy Furniture - WORST

I purchased some items from them which valued over 10k. They delivered a sectional sofa which was damaged and these people are going to have the heart to give me the run around. After speaking with a supervisor due to the exchange taking over 2 weeks to do, she shouted at me saying they don’t have any stock and hung up the phone in my ears. WORST CUSTOMER SERVICE EEEVVVVEERRR
#1280954
My 63 year old sister bought a 65 inch tv totaly pushy sales girl sucked her in to 3 year waranty 30 dollar usb cord tried to push a sound bar down her throat after getting tv set up noticed screen damage after store did zero but pass the buck over 2 months of run...
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1.0
#1274921
All I see here are customers who failed to read the terms and conditions on their warranty brochure OR theirs sales invoice. How do you blame a company for your own stupidity? How do you blame a company for failing to read the details that are provided to you? How do...
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Anonymous
Aubrey

Bought stove , washer & dryer, fridge at this company in cash. Promised to give me a vacuum after, but when I asked them they keep telling me to talk to somebody. I talked to ...

Anonymous
Anonymous

The place sells garbage.

5.0
#1267008