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walked in and was immediately accosted by one of the 20 or so salesman on the floor doing nothing in an empty store. was brough to various items that were of sub par quality. one of the other salesmen that were sitting at a dinner table suite with 4 other idle salesmen...
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1.8
#1450845
We purchased a sofa and loveseat along with their solid gold protection plan. Last year August we contacted them about a repair. All the cushions underneath were ripped along with the decking. The girl said no problem and the picked up one at a time so we wouldn't be...
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1.0
#1448181
I ordered a table and chair set on Cyber Monday online from Bad Boys hoping to have a table for Christmas. I thought that there would be no problems as there was no notification of stock issues. After ordering online and paying, I waited. After about two weeks I...
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#1447335
Wow, Were should I begin? Let me start by, if you are considering buying furniture from Bad Boy or another store, do your self a favor and go to any other store but Bad Boy's.. you will save yourself allot of grieve and stress NOT dealing with this company. There...
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#1442696
Bad Boy Furniture - THESE GUYS SHOULD BE SHUT DOWN
Bad Boy Furniture - THESE GUYS SHOULD BE SHUT DOWN
Bad Boy Furniture - THESE GUYS SHOULD BE SHUT DOWN
Bad Boy Furniture - THESE GUYS SHOULD BE SHUT DOWN
Bad Boy Furniture - THESE GUYS SHOULD BE SHUT DOWN
Bad Boy Furniture - THESE GUYS SHOULD BE SHUT DOWN
Bad Boy Furniture - THESE GUYS SHOULD BE SHUT DOWN
Bad Boy Furniture - THESE GUYS SHOULD BE SHUT DOWN
Bought a fridge, and bedroom set with mattress from this horrible company. The following were delivered damaged: Dresser - visible wood chip + mirror trim on both corners are cracked + bottom drawer is broken Chest - mirror trim on both bottom corners are cracked...
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Anonymous
Anonymous

I wouldn't deal with a company so named just out of general principle. You expected good service from "bad boys". I don't see the logic.

1.0
I didn't like
  • Poor quality product barely lasted 1 year
  • Poor quality
  • Salesmen
#1440600
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Bad Boy Furniture in Toronto, Ontario - Can not cancel an order - even if they haven't shipped the product.

I placed an online order for a couch. I didn't see anything about all sales are final, but must have missed it in the small print. I called to cancel the order before it was shipped and was told they couldn't do anything. Tried a few routes (online email, corporate HQ, even went into the store) but all had the same policy. One person said we could get a store credit but then when I tried to get it they told me I couldn't. Very disappointed, It's too bad, the prices are great but the service just isn't there. Moving forward, I'll be taking my business to The Brick.
1.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
I liked
  • Price
I didn't like
  • Customer service
  • Inability to refund
#1439183
I am very disappointed with the Bad Boys organization. When I purchased the Washer & Dryer from you 3 weeks ago from the Sales person Mr. Mohammed he said I would be able to arrange the delivery day and time in order to facilitate my schedule. Now I am informed that I...
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Anonymous
Anonymous

I wouldn't deal with a company so named out of general principle. I didn't need to read the rest of your story.

1.0
I didn't like
  • Delivery worse customer service
  • Ridiculous delivery policy
  • Terrible customer service and
#1438757
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Bad Boy Furniture - Delivery

I bought a bedroom set they told me it would take two weeks to come and I waited for two months I'm actually getting the delivery today I hope everything is okay two months to get a bedroom set. I've been sleeping in a air mattress for 2 months this is the worst furniture store at doubt in my whole life and this customer service not the greatest
#1434253
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Bad Boy Furniture in Toronto, Ontario - Couch

Went to get a couch that was on sale and we were told that no stock we will have to wait till end of January so we left went to Leon’s they had stock this year it will be delivered on Sunday they didn’t try to sell me something more expensive that they had in stock
5.0
Details
Style and Design
Product
#1426725

Contact Bad Boy Furniture

Mailing Address:
Bad Boy Furniture
500 Fenmar Drive
North York, Ontario M9L 2V5
Canada
Phone:
(877) 888-0050 ext 350
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Bad Boy Furniture Products and Services

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Bad Boy Furniture in London, Ontario - Baaaaaad,customer service never see

I bought a bedroom set and a microwave on September. I did not receive the microwave about 2 month, on November 23 I walk in the store and ask about it, the shiiit manager said need more couple days, I told him I do not wanna the microwave any more because I could bought it anywhere, the manager said no really rudely. I did not make any damage so I say I can exchange it to credit to buy other things? At that time , manager said yes , so I bought a sofa set and paid the balance. What fuuuuuu thing is 2weeks late they told me the microwave is here and I could not get my sofa set unless I pay the microwave. And we went to the store the manager said he never give us credit. And point my wife’s nose and yelled
1.3
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1424471