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Bad Boy Furniture - WORST

I purchased some items from them which valued over 10k. They delivered a sectional sofa which was damaged and these people are going to have the heart to give me the run around. After speaking with a supervisor due to the exchange taking over 2 weeks to do, she shouted at me saying they don’t have any stock and hung up the phone in my ears. WORST CUSTOMER SERVICE EEEVVVVEERRR
#1280954
My 63 year old sister bought a 65 inch tv totaly pushy sales girl sucked her in to 3 year waranty 30 dollar usb cord tried to push a sound bar down her throat after getting tv set up noticed screen damage after store did zero but pass the buck over 2 months of run...
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1.0
#1274921
All I see here are customers who failed to read the terms and conditions on their warranty brochure OR theirs sales invoice. How do you blame a company for your own stupidity? How do you blame a company for failing to read the details that are provided to you? How do...
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Anonymous
Aubrey

Bought stove , washer & dryer, fridge at this company in cash. Promised to give me a vacuum after, but when I asked them they keep telling me to talk to somebody. I talked to ...

Anonymous
Anonymous

The place sells garbage.

5.0
#1267008
I am very dissatisfied with customer service, the sofa and the “Solid Gold Warranty Program” that I bought at Lastmans Bad Boy store in Ancaster on July 27, 2017. The product has a bad quality, since it is new and one of its buttons already fell down and also its...
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Anonymous
Badboyistheworst

Hello we are going through the same and planning to sue them. Please join us in taking legal action against bad boy furniture

1.0
I didn't like
  • Product quality
  • Customer service after the product was received
  • Warranty
#1265877
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Bad Boy Furniture - Very bad experience

Bought a sofa in dec 2017 from burlington bad boys location...still waiting for item to arrive and the worst part is manager does not seem to care, does not follow up , does not return call...if i could leave negative rating, i would have
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
I didn't like
  • Upper management
  • Lack of response and follow up to concerns
#1265322
Purchased a sectional from Bad boy Barrie. Along with the couch I also purchased their gold plan warranty. Well it was a waste of Money. The stitching coming off and I am told it is wear and tear. Not possible as the stiching in in the back of the couch arm rest where...
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#1258769
Nooobody is worse than them for customer service, for quality of products, for false promises of timely delivery and then late deliveries. I waited more than two months to receive my sofa set. The sofa set is damaged, not only one piece but all three pieces. I had only...
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Anonymous
Anonymous

I had the same experience. We need to come together and take them to court.

1.1
I didn't like
  • Whole experience never again
#1257417
The worst furniture store and customer service I ever dealt with it will never ever buy anything there again They sell you the extended warranty and then make every excuse in the book not to cover it Save your time and money go buy it somewhere else They suck on every...
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#1253573
#Lastman's Bad Boy: This review is for you......... Wow, where do I start. The sales staff in the store was fantastic. We spend over an hour selecting our new furniture. We decided since we had issues with our last reclining sofa to purchase the extended warranty. The...
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Anonymous
Anonymous

So should I call everyday and harass them, my sectional and without feet and the stitching is shotty

3.0
#1248725
My name is Simran and would like to share my experience working with Bad boy . As the name depicts this company is actually bad and Is the worst company to work with. I was hired by the company one month ago and gave my 100% and learned everything very quickly. Despite...
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1.0
#1247479