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Bad Boy Furniture - Nightmare
Bad Boy Furniture - Nightmare
Bad Boy Furniture - Nightmare
Bad Boy Furniture - Nightmare
Bad Boy Furniture - Nightmare
I bought couches from bad boy furniture 2 years ago. The couches had a 5 years warranty on it. I paid for the warranty. I was told that if there was any issue with the couches, that they would honour the warranty. It has only been 2 years. The love foot rest on the...
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Anonymous
Martin

You mentioned several times "what the salesman told me" ... that is completely irrelevant.What is relevant is the contract you signed and placed money into play to initiate.Wh...

Product
I didn't like
  • Customer service
  • Lack of response and follow up to concerns
  • Bad worse store ever e
#1238197
I bought a GE washing machine wed June 27th 2018. Got it home installed it... the following day I do my first load of laundry start machine go upstairs come down to put in dryer and my floor is flooded!!! I get my dad to check all the connections to make sure nothing...
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ArcticLobster
ArcticLobster

Wow, my mom is a senior and going through problems with her recliner that broke 1 month of owning . We are never going back to this store.

1.2
I didn't like
  • Warranty
  • Faulty product
  • Customer service
#1299165
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Purchased a love seat and sofa set from Bad Boy in May 2014. The sales person sold them an added warranty (*5 years protection* is what is written on the receipt $270.00). The pieces have started peeling severely, even though this is a smoke and pet free home and these...
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Anonymous
Anonymous

Omg, I have the exact same problem. The couch is peeling and they don’t want to honour the warranty. Wow this is so frustrating

1.3
Product
I didn't like
  • Poor quality
  • Service
  • Poor quality of the product
#1161535
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Early December 2017 we had some furniture delivered to my newly purchased home. The couch was a bit tight and the delivery men were struggling to get the couch through the front door. They were pushing fairly hard but could not get the couch in, they finally decided to...
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I liked
  • Good customer service at the store
  • Sales people and customer service at the actual store
I didn't like
  • Lack of response and follow up to concerns
  • Follow up and resolution process
#1153237
My Mom is a senior who purchased a recliner and sofa at Bad Boy around 3 months ago. She purchased the extended warranty . After 1 month , the recliner broke. She called and was told that someone would call her . Well after several calls and speaking to the manager ....
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2.5
I didn't like
  • Feeling cheated and ripped off
  • Very poor customer service
#1312521
Bad Boy Furniture - Worst furniture store ever
Bad Boy Furniture - Worst furniture store ever
Bad Boy Furniture - Worst furniture store ever
I have being in for over 20 years,I never expreince such hustle. I bought a bedroom set (Champagn) back in Nov 2017 and they send me a broken Chest, all the drawers were falling a part so I kept calling for four month consequently before I got a respond. The costumer...
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1.0
#1221554
Bad Boy Furniture - Horrible customer service, horrible furniture
Bad Boy Furniture - Horrible customer service, horrible furniture
I have a sectional I purchached feb of last year. The middle cushion is warped and the springs are popped. They sent a tech out that not only agreed with me that the couch needs to be fixed he said it was very uncomfortable to sit on. He then wrote a report that the...
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1.0
#1283320
Wife and I bought a Dining room set and furniture set at the Ancaster location July 21/18...with the WARRANTY..(What a joke that is) Did have both delivered the following day which was nice. The 2 guys (both blacks)..I am NOT RACIST...were rude and very vulgar plus...
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Anonymous
Angella

Never ever again!!! Purchased sofa ( Dundas East, Mississauga) under warranty (bull sheet) , It didn't feet nicely in my room. I couldn't return it. After 10 days of purchase ...

I didn't like
  • Overall experience
#1318455
Lastman Bad Boy Furniture is THE WORST FURNITURE STORE in Canada. I ordered a 5 pc Kwality Lorie Black Dining Set on March 23rd, 2018. First they told me the Table legs were out of stock so they could not deliver it on my requested date on Saturday, March 31st....
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Anonymous
Anonymous

I agree. Their no refund policy is a load of crap. 2 months to get my purchase, and it was damaged, nor constructed properly. Showed the gm of the location I purchased it from...

1.0
I didn't like
  • Customer service or the product
#1228566

Contact Bad Boy Furniture

Mailing Address:
Bad Boy Furniture
500 Fenmar Drive
North York, Ontario M9L 2V5
Canada
Phone:
(877) 888-0050 ext 350
More
Bad Boy Furniture - Reclining couch set
Bad Boy Furniture - Reclining couch set
Bad Boy Furniture - Reclining couch set
Bad Boy Furniture - Reclining couch set
Bad Boy Furniture - Reclining couch set
Bad Boy Furniture - Reclining couch set
Bad Boy Furniture - Reclining couch set
Bad Boy Furniture - Reclining couch set
I purchase a reclining couch set last march. I bought the 5 year warranty and have called and complained about the material wearing down (11 months old) I have called and called and even after a technician coming out here to tell us the material is defective no one...
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Anonymous
10RodgersMassachusetts

Exact same experience here! To a T!!!Bought various kinds of furniture, including a leather couch, sofa, love seat, ottoman and arm chair at Raymour and Flanigan. After a very...

Anonymous
Jen Turk

Still not resolved no one has called me or emailed me

1.0
#1060306