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Bad Boy Furniture - Nightmare
Bad Boy Furniture - Nightmare
Bad Boy Furniture - Nightmare
Bad Boy Furniture - Nightmare
Bad Boy Furniture - Nightmare
I bought couches from bad boy furniture 2 years ago. The couches had a 5 years warranty on it. I paid for the warranty. I was told that if there was any issue with the couches, that they would honour the warranty. It has only been 2 years. The love foot rest on the...
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Anonymous
Anonymous

Any resolution here

Anonymous
Martin

You mentioned several times "what the salesman told me" ... that is completely irrelevant.What is relevant is the contract you signed and placed money into play to initiate.Wh...

Product
I didn't like
  • Lack of response and follow up to concerns
  • Customer service
  • Bad worse store ever e
#1238197
I bought a GE washing machine wed June 27th 2018. Got it home installed it... the following day I do my first load of laundry start machine go upstairs come down to put in dryer and my floor is flooded!!! I get my dad to check all the connections to make sure nothing...
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ArcticLobster
ArcticLobster

Wow, my mom is a senior and going through problems with her recliner that broke 1 month of owning . We are never going back to this store.

1.2
I didn't like
  • Warranty
  • Customer service
  • Faulty product
#1299165
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Purchased a love seat and sofa set from Bad Boy in May 2014. The sales person sold them an added warranty (*5 years protection* is what is written on the receipt $270.00). The pieces have started peeling severely, even though this is a smoke and pet free home and these...
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Anonymous
Anonymous

Omg, I have the exact same problem. The couch is peeling and they don’t want to honour the warranty. Wow this is so frustrating

1.3
Product
I didn't like
  • Poor quality of the product
  • Poor quality
  • Service
#1161535
Ordered a couch in early July 2018. We were told it would take 3-4 weeks. On the bill of sale it does say that they aren’t responsible for manufacturer delays, but they are responsible when they lie to their customers and the employees at the store say that they are...
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Anonymous
Anthony

Worst company worst people garbage Don’t even step into it next time Same experience with me *** people Customer care my foot

1.0
#1356990
I purchased several appliances and a sofa set in 2013 and paid for a 5-year comprehensive warranty. I think comprehensive includes almost everything except natural disasters, deliberate damage and a few other things. My brand-new sofa started to peel (while I was...
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Anonymous
upset customer

oh i aggree, i have bought bonded leather sofas from bad boys as well with comprehensive 5 year coverage. When i was buying the set the sales person Danica Kapiric assured me ...

2.3
#1374099
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Early December 2017 we had some furniture delivered to my newly purchased home. The couch was a bit tight and the delivery men were struggling to get the couch through the front door. They were pushing fairly hard but could not get the couch in, they finally decided to...
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I liked
  • Sales people and customer service at the actual store
  • Good customer service at the store
I didn't like
  • Lack of response and follow up to concerns
  • Follow up and resolution process
#1153237
I bought furniture from them and I was told any thing wrong will be replaced with just a call to the service center. I had the furniture really in bad shape when I opened the box. Every day I have to call them and they keep me hold for 40 min at least then I get cut...
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1.1
#1360432
Unfortunately I placed an order for a bedroom set that took at least three months to receive. My order was originally delivered to another customer by mistake. I was then informed the item was discontinued and then again I was contacted to let me know the item was now...
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1.1
#1383088
I have had my living room furniture less than a month. As soon as they delivered it, my husband noticed *** in the love seat on the leather. The delivery person was standing here when my husband called the store and we had a new one delivered the next day. Think it’s...
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Anonymous
Anonymous

I think this is true I feel bad for you I hop you found somone nice to give you refund and a new set

#1355357
July 2017, purchased a couch set with a couch, love seat and a lazy boy recliner, actually, it has 5 seats that recline with an electric switch. In June 2018 the large couch broke right in the middle seat, I then called and emailed complaint with pictures. They picked...
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1.3
#1360566