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Bad Boy Furniture - Nightmare
Bad Boy Furniture - Nightmare
Bad Boy Furniture - Nightmare
Bad Boy Furniture - Nightmare
Bad Boy Furniture - Nightmare
I bought couches from bad boy furniture 2 years ago. The couches had a 5 years warranty on it. I paid for the warranty. I was told that if there was any issue with the couches, that they would honour the warranty. It has only been 2 years. The love foot rest on the...
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Anonymous
Martin

You mentioned several times "what the salesman told me" ... that is completely irrelevant.What is relevant is the contract you signed and placed money into play to initiate.Wh...

Product
I didn't like
  • Lack of response and follow up to concerns
  • Bad worse store ever e
  • Customer service
#1238197
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Purchased a love seat and sofa set from Bad Boy in May 2014. The sales person sold them an added warranty (*5 years protection* is what is written on the receipt $270.00). The pieces have started peeling severely, even though this is a smoke and pet free home and these...
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Anonymous
Anonymous

Omg, I have the exact same problem. The couch is peeling and they don’t want to honour the warranty. Wow this is so frustrating

1.3
Product
I didn't like
  • Service
  • Poor quality of the product
  • Poor quality
#1161535
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Bad Boy Furniture - Damaged Furniture and then damaged my doors on delivery
Early December 2017 we had some furniture delivered to my newly purchased home. The couch was a bit tight and the delivery men were struggling to get the couch through the front door. They were pushing fairly hard but could not get the couch in, they finally decided to...
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I liked
  • Sales people and customer service at the actual store
  • Good customer service at the store
I didn't like
  • Lack of response and follow up to concerns
  • Follow up and resolution process
#1153237
Bad Boy Furniture - Worst furniture store ever
Bad Boy Furniture - Worst furniture store ever
Bad Boy Furniture - Worst furniture store ever
I have being in for over 20 years,I never expreince such hustle. I bought a bedroom set (Champagn) back in Nov 2017 and they send me a broken Chest, all the drawers were falling a part so I kept calling for four month consequently before I got a respond. The costumer...
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1.0
#1221554
Lastman Bad Boy Furniture is THE WORST FURNITURE STORE in Canada. I ordered a 5 pc Kwality Lorie Black Dining Set on March 23rd, 2018. First they told me the Table legs were out of stock so they could not deliver it on my requested date on Saturday, March 31st....
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Anonymous
Anonymous

I agree. Their no refund policy is a load of crap. 2 months to get my purchase, and it was damaged, nor constructed properly. Showed the gm of the location I purchased it from...

1.0
I didn't like
  • Customer service or the product
#1228566
Bad Boy Furniture - Reclining couch set
Bad Boy Furniture - Reclining couch set
Bad Boy Furniture - Reclining couch set
Bad Boy Furniture - Reclining couch set
Bad Boy Furniture - Reclining couch set
Bad Boy Furniture - Reclining couch set
Bad Boy Furniture - Reclining couch set
Bad Boy Furniture - Reclining couch set
I purchase a reclining couch set last march. I bought the 5 year warranty and have called and complained about the material wearing down (11 months old) I have called and called and even after a technician coming out here to tell us the material is defective no one...
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Anonymous
10RodgersMassachusetts

Exact same experience here! To a T!!!Bought various kinds of furniture, including a leather couch, sofa, love seat, ottoman and arm chair at Raymour and Flanigan. After a very...

Anonymous
Jen Turk

Still not resolved no one has called me or emailed me

1.0
#1060306
#Lastman's Bad Boy: This review is for you......... Wow, where do I start. The sales staff in the store was fantastic. We spend over an hour selecting our new furniture. We decided since we had issues with our last reclining sofa to purchase the extended warranty. The...
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Anonymous
Anonymous

So should I call everyday and harass them, my sectional and without feet and the stitching is shotty

3.0
#1248725
I'll start this by saying I don't leave reviews, ever, for anything. But this time I felt compelled. In early 2018 my wife and I purchased two sets of two dining chairs (four total) for an unbelievable price. The first delivery showed up - a single box - containing two...
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Anonymous
Cathy

As a grown person you’re upset that you didn’t hear the word sorry... I have a feeling you wouldn’t have even cared beyond that point. I’d bet my life that you would have writ...

QueenOfThePride
LovableHyena374

I’m planning on taking them to court. They have done this to too many consumers. I have read over 200 complaints and it terrible. We all need to come together and take out a c...

2.5
#1236564
Bad Boy Furniture - Don’t stand behind products
Bad Boy Furniture - Don’t stand behind products
After only 10 months colouring coming out of leather.They say this is normal and not covered by warranty!They say it is within Manufacturer warranty.Contacted the supplier (Elements) and just getting run around.I purchased the warranty package from Bad Boy but it is of...
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1.0
I didn't like
  • Product quality
  • Quality
  • Poor quality
#1227610
I am very dissatisfied with customer service, the sofa and the “Solid Gold Warranty Program” that I bought at Lastmans Bad Boy store in Ancaster on July 27, 2017. The product has a bad quality, since it is new and one of its buttons already fell down and also its...
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Anonymous
Badboyistheworst

Hello we are going through the same and planning to sue them. Please join us in taking legal action against bad boy furniture

1.0
I didn't like
  • Product quality
  • Customer service after the product was received
  • Warranty
#1265877