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We purchased a living leather set furniture form Bad Boy. This was on October 20, 2017.

The sales man has approached us with a smile and he showed us several sets exposed. We liked one and asked about the total price. Everything seemed fine, but what actually happened was that we were not told that the armchair is not available. He just mentioned that the armchair is to come with another delivery few days later.

We were charged on the credit card for the full set price, but when we checked with the delivery department we learned that the container with the armchairs was supposed to arrive in Canada (God knows where), only in the first week of December. This will be after almost 2(two) months. Would we have been told about this issue, we would have postponed the purchase, or simply go to another store. We called the sales person and asked why we were not told an=bout this delay, why we were charged full price if one the items not delivered.

He made a stupid excuse that he was not aware that item is not available. In the meantime, we paid in full, we do not have the complete set delivered, we are in a limbo, while Bad Boy took our money and the sales person made his commission. The sales person name is Sam. Hope he reads this review...

The armchair price with HST was $800.00. If it was not delivered with the other pieces of furniture it should not be charged until delivery processed. What type of company is this one? Is the owner aware of what is going on?

Does he cares or is only interested in making money? After dealing with this inconvenience we understand that they are interested only in getting our money, no matter what? There have been many stories about Mel Lastman's Family. We do not have the tendency to believe all what is written.

But after this bad experience, the only advise we could give you is: Stay away! They are not professionals, they do not take pride in their work and they do not care about their customers. I bet who ever enters the store once would never return. Very sad and disappointed!!

Valentina & Dorian N. Toronto

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Location: 1255 Finch Ave W, North York, ON M3J 2G4, Canada

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